# Cant Connect to Hue App

**URL:** <https://diyhue.discourse.group/t/cant-connect-to-hue-app/458>\
**Category:** Support\
**Created:** [March 18, 2022, 10:34am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458 "2022-03-18T10:34:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Mevel](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/mevel/32/34_2.png) [@Mevel](https://diyhue.discourse.group/u/Mevel)\
**Post date:** [March 18, 2022, 10:34am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/1 "2022-03-18T10:34:43Z")

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@cinghialino I would suggest we keep your Troubleshooting in a new Topic.

You can start the (host) emulator with `--debug true` argument. or in docker check the docker logs with

`sudo docker logs diyHue-beta -f`

Lets see what the output shows upon trying to pair and when you press the Link button.

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**Author:** ![Mevel](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/mevel/32/34_2.png) [@Mevel](https://diyhue.discourse.group/u/Mevel)\
**Post date:** [March 18, 2022, 10:35am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/2 "2022-03-18T10:35:53Z")

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for live support and troubleshooting you can also contact us on [joinslack.diyhue.org](http://joinslack.diyhue.org)

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**Author:** ![cinghialino](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/cinghialino/32/224_2.png) [@cinghialino](https://diyhue.discourse.group/u/cinghialino)\
**Post date:** [March 18, 2022, 2:54pm UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/3 "2022-03-18T14:54:14Z")

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thank you. I think I will make another attempt with a fresh SD card and, if getting the same results, Will install docker on RaspPi and try that route.  
I’ll get back to you here once I have more data

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**Author:** ![Mevel](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/mevel/32/34_2.png) [@Mevel](https://diyhue.discourse.group/u/Mevel)\
**Post date:** [March 23, 2022, 1:42pm UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/4 "2022-03-23T13:42:09Z")

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@cinghialino how is the progress?

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**Author:** ![cinghialino](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/cinghialino/32/224_2.png) [@cinghialino](https://diyhue.discourse.group/u/cinghialino)\
**Post date:** [March 26, 2022, 1:51am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/5 "2022-03-26T01:51:20Z")

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I’ve installed docker, made the container run, but now (since I am experiencing the “Oops, there appears to be no lighting here”, I have to update the configuration to reflect v2 API, as referenced [here](https://diyhue.discourse.group/t/app-requires-update-of-hue-bridge-update-fails/233))

Basically, _I can’t find the configuration_. [The docs](https://diyhue.readthedocs.io) are lacking this info.

so, I’m stuck…

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**Author:** ![cinghialino](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/cinghialino/32/224_2.png) [@cinghialino](https://diyhue.discourse.group/u/cinghialino)\
**Post date:** [March 26, 2022, 2:23am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/6 "2022-03-26T02:23:00Z")

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update: I’ve found the config (the first time I ran the command `sudo docker run -d --name diyHue --restart=always --network=host -e MAC=(my MAC ADDRESS) -v /mnt/hue-emulator/config:/opt/hue-emulator/config diyhue/core:latest` it didn’t create `/mnt/hue-emulator/config/` at all)

so now I have stopped the container, edited the `config.json` to reflect

```auto
API : 1.49.0
Software Version: 1949203030

```

and restarted the container, but when I visit **[IP address]/hue/linkbutton** I still get the dreaded “Oops, there appears to be no lighting here”

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**Author:** ![cinghialino](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/cinghialino/32/224_2.png) [@cinghialino](https://diyhue.discourse.group/u/cinghialino)\
**Post date:** [March 26, 2022, 2:34am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/7 "2022-03-26T02:34:13Z")

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I managed to solve it by **not** going to [IP]/hue/linkbutton but _directly to the IP address of diyHue_.

I guess I can take it from here. Thanks

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<div class="post-metadata">

**Author:** ![Mevel](https://yyz2.discourse-cdn.com/free1/user_avatar/diyhue.discourse.group/mevel/32/34_2.png) [@Mevel](https://diyhue.discourse.group/u/Mevel)\
**Post date:** [March 27, 2022, 11:28am UTC](https://diyhue.discourse.group/t/cant-connect-to-hue-app/458/8 "2022-03-27T11:28:06Z")

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This is actually the correct way as the root url delivers the web ui and all subd URLs are loaded Inline.